NADA is known for offering premier educational and professional development opportunities for dealership employees at every level of their career.

One of NADA’s most popular programs — the Professional Series — is designed specifically for new functional managers. The Professional Series helps managers attain proficiency in a particular department and give attendees the tools they need to run a profitable department.

In September, the Illinois Auto Dealers Association hosted Professional Series classes for 55 department managers. Attendees included new and high-potential department managers. The series held over eight days in Springfield and included modules covering the Sales, Office, Parts and Service departments. The students returned in October for a Leadership class that provided them the skills needed to lead their teams.

Each NADA Professional Series is comprised of four instructional modules:

• Core Competencies (Parts, Sales, Service or Office) – two-day class
• Leadership Foundations – two-day class
• Human Resources Foundations – Self paced, online
• DMS Applications – Self paced, online

Attendees had great things to say about the class, particularly the convenient class location and shorter curriculum, which allowed them to get in-depth training while fitting into their busy automotive retail lifestyles. “I came in thinking I had a decent knowledge of accounting and processes, but listening to Georgia and her explanations for things was an eye opener on items I never thought of or thought I understood but really didn’t,” said Kelly, an office manager with 20 years in the automotive industry.

“I have been to many classes during my career and this one was of the best. I’m excited to take what I learned back to my dealership.” Said Ashley, Parts & Service Director with 16 years in the Automotive Industry.

Students also had high praise for instructor Georgia Munson.
“I have only been a parts manager for three months. Georgia and this class have given me a great understanding of my role, and the proper tools to run a great Parts Department,” said Greg, a parts manager with 19 years in the automotive industry.

Due to the overwhelming response, the Illinois Auto Dealers Association will be hosting another round of Professional Series classes next September. For the full class schedule
or to register, visit www.nada.org/professionalseries.

For more information, contact academyinfo@nada.org or call 800.557.6232 and ask to speak to an Academy Coordinator about the NADA Professional Series.