2025 Pub. 15 Issue 3

The retail automobile industry is perpetually evolving, and recent years have been particularly dynamic.

The most common response dealers give in conversations about their network’s cybersecurity posture is that they don’t house any information on their network — it’s all “in the cloud” or sent directly to a service provider’s database.

As cars, technology and clients evolve, so must we. The adage of “It’s the way things have always been done” needs to be eliminated.

The automotive industry is changing, and you need the right culture to adapt and thrive.

For many dealers, the question of what to do with the store doesn’t start with a spreadsheet. It starts around the dinner table — or maybe in the quiet moments when things finally slow down.

With fraud on the rise in our industry, shipping vehicles safely has never been more important.

High-profile cyber incidents have highlighted the need for auto dealerships to prepare for the impacts due to loss of critical services and theft of sensitive data.

For auto retail dealers hoping for a return to normal conditions and predictability in 2025, disruption has once again taken the driver’s seat.