Pub. 9 2019 Issue 4

5 Illinois Automobile Dealers Association 300 West Edwards Street | Springfield, Illinois 62704 T 217.753.0220 F 217.753.3424 www.IllinoisDealers.com CONTENTS Vol. 28 No. 3 Chairman Mr. Pat Manning / 815.756.6325 Brad Manning Ford 402 Manning Dr., Dekalb, IL 60115 Vice Chairman Mr. Michael Ettleson / 708.579.5000 Ettleson Cadillac-Buick-GMC, Inc. 6201 S. LaGrange Road, Hodgkins, IL 60525-4140 Secretary/Treasurer Mr. Rick Yemm / 309.344.2727 Yemm Chev-Buick-GMC-Chry-Dodge-Jeep, Inc. 2195 Henderson Street, Galesburg, IL 61401 President Peter J. Sander / 217.753.0220 Illinois Automobile Dealers Association 300 W. Edwards, P.O. Box 3045, Springfield, IL 62708 Illinois Automobile Dealers Association 300 West Edwards Street, Springfield, IL 62708 T 217.753.0220 • F 217.753.3424 www.IllinoisDealers.com 2019 OFFICERS ©2019 ILLINOIS AUTOMOBILE DEALER NEWS | The newsLINK Group, LLC. All rights reserved. ILLINOIS AUTOMOBILE DEALER NEWS is published four times each year by The newsLINK Group, LLC for the Illinois Automobile Dealers Association (IADA) and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the ILLINOIS AUTOMOBILE DEALER NEWS (IADA), its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The ILLINOIS AUTOMOBILE DEALER NEWS is a collective work and as such some articles are submitted by authors that are independent of the Illinois Automobile Dealer Association (IADA). While the ILLINOIS AUTOMOBILE DEALER NEWS encourages a first print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. 24 10 20 6 IADA Chairman’s Message 10 IADA-CVR: Leading From The Front 20 Consultant’s Corner: What Carvana Doesn’t Know 24 Counselor’s Corner: Dealer Website ADA Compliance Issues