Pub. 9 2019 Issue 1

11 Now as interest rates are creeping up and the prospect of declining overall sales is upon us, what are the next steps? Many dealers have already reevaluated every expense on their P&L. Looking for opportunities to trim anything big and small, recognizing that everything is on the margin. The cumulative of the expense savings may be the profit total or it may be the difference between surviving and not surviving. So now what? If it’s true, you can’t expense control your way to a profit, I’d suggest you go back and make sure you are hitting on all cylinders. • Is your used car department efficient? Do you have proper inventory levels new and used with controls in place? Is your sales department built for a highly efficient high velocity model? • Is your F&I where it could be? Sure, you are doing the best you’ve ever done, but what is possible? What would another $200 - $300 per car mean to your bottom line? • Is your service department hitting on all cylinders? Do you have the team and performance metrics in place to win big in 2019? • Have you made the full shift to digital advertising? Is there opportunity here to be more efficient? Fortunately, you are not in this alone. The team at ADG is built for high performance. We are a team of retail professionals with specialists and training opportunities for sales, service and F&I.  For more information, please contact Francis Fagan with Automotive Development Group at 312-608- 4979 or ffagan@adgtoday.com . Francis is the Regional Training Director for Illinois and Indiana. At Automotive Development Group we put the emphasis on training. Visit our website for our training calendar and to meet our nationally renowned trainers. www. AutomotiveDevelopmentGroup.com.

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