Pub. 8 2018 Issue 2

A Publication of the Illinois Automobile Dealers Association Vol. 26 No. 2 BECOMING A TRUSTED ADVISOR PAGE 12 IADA CHAIRMAN’S MESSAGE PAGE 6 2018 IADA CATA ANNUAL DEALER CONFERENCE & RETREAT PAGE 18 COUNSELOR’SCORNER FAILURE TO SECURE VEHICLE FINANCING FOR DEALERSHIP CUSTOMER: LEGAL OBLIGATION TO RETURN DOWN PAYMENT REGARDLESS OF ITS FORM