Pub. 7 2017 Issue 2

21 ZURICH INSURANCE. FOR THOSE WHO TRULY LOVE THEIR BUSINESS. PUT ZURICH’S 95 YEARS OF EXPERIENCE WITH THE AUTOMOTIVE INDUSTRY TO WORK FOR YOUR DEALERSHIP. Universal Underwriters Service Corporation (UUSC), an individual member company of Zurich in North America, is the issuing provider and administrator of Zurich’s vehicle service contracts in all states except Florida. In California and New York, UUSC operates under its DBA, UUSC Service Company (CA License #0C17302). In Florida, the issuing provider and administrator is Vehicle Dealer Solutions (FL License #60132). Insurance coverages underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company. © 2017 Zurich American Insurance Company Individualized. Intuitive. Innovative. Our reputation is built on taking a full service approach to doing business. We offer years of experience and a combination of business insurance coverages and F&I products and services designed to help meet the unique needs of your dealership. Call 1-800-840-8842, ext. 7449 zurichna.com/ automotive The answer tells you what other products you have that would also appeal to that customer. For example, if a customer tells you that she chose a car for safety reasons, you will want to talk to her about an extended warranty, service contracts, road hazard protection, windshield protection, and so on. If safety means financial safety to her, you would discuss different kinds of insurance with her, such as guaranteed asset protection (GAP) insurance, and credit insurance (credit life, credit disability, involuntary unemployment, or credit property). Technology has definitely changed the dealership industry. You can keep your dealership successful if you know how to leverage the advantages of all the information now available, while also focusing on excellent customer service.  ReminderTRAX™ Capture more service business with personalized mailings. Bring customers back for recommended services.