Pub. 5 2015 Issue 1

21 CU DIRECT HELPS DEALERS WITH... INCREASED PROFITS FASTER FUNDING MORE CAR SALES For more information or to partner with CU Direct’s Automotive Division , including CUDL and other financing, advertising and aftermarket solutions, call (877) 744-2835 | cudirect.com/dealersolutions AUTOMOTIVE SOLUTIONS Financing access to 1,100 CREDIT UNIONS •Real-time access to a nationwide network of lenders • Non-prime lending solutions available •Create efficiencies with DMS integration •Access credit union member pre-approvals •Reach over 45 million affinity members • Digital advertising programs Over $150 BILLION in funded auto loans More than 7.3 MILLION vehicles sold completed maintenance or repairs, share with them the health of the vehicle and plant the seeds for the future visits. 5. Practice, drill and rehearse If you do not inspect what you expect or train and rein- force your process consistently, pack it up, call it quits, it’s broken. Make it part of your daily activities to review techni- cians findings, spot check completed vehicles and listen to your advisors’ introductions and presentations of MPI. Training, practicing and scrimmaging will help your technicians and ad- visors become more comfortable with this process. Help your team members get better at these simple activities and watch their results improve. If you are looking to hold your people accountable to a process that generates more sales, increases profit and creates happier customers, it is time for you to revisit your MPI process. Remem- ber to keep it simple, be organized, inform first and utilize it as a sales and retention tool. Finally, the only way to truly manage it is by getting off the sidelines and getting involved.  For more information, please contact Francis Fagan with Automotive Development group at 312-608-4979 or ffagan@adgtoday.com. Francis is the Regional Training Director for Illinois and Indiana. At Automotive Development Group we put the emphasis on training. Visit our website for our training calendar and to meet our nationally renowned trainers. www.AutomotiveDevelopmentGroup.com. Accounting Woodward & Associates, Inc.............................................. Page 2 CliftonLarsonAllen............................................................ Page 17 WIPFLi...............................................................................Page 11 Attorney Julie A. Cardosi, P.C........................................................... Page 3 Consulting and Dealership Compliance Automotive Development Group...................................... Page 23 Reynolds & Reynolds....................................................... Page 17 Dealer Management Computer Systems AutoSoft............................................................................ Page 19 Automotive Solutions........................................................ Page 21 Dealer Management Systems Auto/Mate Dealership Systems.......................................... Page 4 Resource Management Group (Portfolio)................... Page 12-13 Energy Supplier AEP Energy...................................................................... Page 24 Financial Services Bank of America Merrill Lynch..............................................Page 5 Insurance Federated Insurance Companies....................................... Page 7 Zurich American Insurance Co.. ...................................... Page 15 A Publication of the Illinois Automobile Dealers Association Vol. 23 No. 1 INSIDE: DEALERSHIPBUY-SELLNEGOTIATIONS –KEYCONSIDERATIONS COULDYOUREMPLOYMENTPRACTICES LEADYOUTOTROUBLE? For advertising information contact Don Brown at 855.747.4003 or donfbrown@verizon.net