Pub. 4 2014 Issue 2

22 AUTOMOBILE DEALER NEWS ILLINOIS www.illinoisdealers.com Accounting Woodward & Associates, Inc.............................................. Page 2 CliftonLarsonAllen.............................................................. Page 4 WIPFLi................................................................................ Page 9 The Pomykala Group LLC................................................ Page 21 Consulting RetinQ Consulting Group................................................... Page 3 Dealership Compliance Reynolds & Reynolds....................................................... Page 16 Dealer Management Computer Systems AutoSoft............................................................................ Page 17 Auto/Mate Dealership Systems........................................ Page 22 Dealer Management Systems Auto/Mate Dealership Systems........................................ Page 22 Resource Management Group (Portfolio).......................... Page 5 Energy Supplier AEP Energy...................................................................... Page 24 Insurance Federated Insurance Companies....................................... Page 7 Zurich American Insurance Co.. ...................................... Page 17 Internet Call One.............................................................................Page 11 New/Used Car Advertising AutoTrader.com................................................................. Page 23 Parts Department Services/Equipment AutoSoft............................................................................ Page 13 Telecommunications Call One.............................................................................Page 11 A Publication of the Illinois Automobile Dealers Association Vol. 22 No. 2 INSIDE: HOW TRADE-IN TOOLS IMPROVEPROFITS AND CREATESHAPPY CUSTOMERS SELLING CARS TOGEN Y INDIRECTAUTO-FINANCEMISTAKESAND FAIR LENDING