Pub 10 2020 Issue 3

5 Illinois Automobile Dealers Association 300 West Edwards Street | Springfield, Illinois 62704 T 217.753.0220 F 217.753.3424 www.IllinoisDealers.com CONTENTS Vol. 29 No. 3 Chairman Mr. Michael Ettleson / 708.579.5000 Ettleson Cadillac-Buick-GMC, Inc. 6201 S. LaGrange Road, Hodgkins, IL 60525-4140 Vice Chairman Mr. Rick Yemm / 309.344.2727 Yemm Chev-Buick-GMC-Chry-Dodge-Jeep, Inc. 2195 Henderson Street, Galesburg, IL 61401 Secretary/Treasurer Mr. Sean Grant / (217) 862-5300 Landmark Chrysler Jeep & Ford 2331 Prairie Crossing Dr., Springfield, IL 62711 President Peter J. Sander / 217.753.0220 Illinois Automobile Dealers Association 300 W. Edwards, P.O. Box 3045, Springfield, IL 62708 Illinois Automobile Dealers Association 300 West Edwards Street, Springfield, IL 62708 T 217.753.0220 • F 217.753.3424 www.IllinoisDealers.com 2020 OFFICERS ©2020 ILLINOIS AUTOMOBILE DEALER NEWS | The newsLINK Group, LLC. All rights reserved. ILLINOIS AUTOMOBILE DEALER NEWS is published four times each year by The newsLINK Group, LLC for the Illinois Automobile Dealers Association (IADA) and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the IADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The ILLINOIS AUTOMOBILE DEALER NEWS is a collective work and as such some articles are submitted by authors who are independent of the IADA. While the ILLINOIS AUTOMOBILE DEALER NEWS encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. 16 6 8 6 IADA President’s Message 8 Trying to Nail Jell-O to a Tree 10 IADA-CVR: Leading From the Front 14 Counselor’s Corner: E-Commerce for Dealerships: Online Vehicle Sales and Digital Retail Compliance Considerations 16 Remote Sales: Best Practices