Pub. 1 2011 Issue 4

4 AUTOMOBILE DEALER NEWS ILLINOIS www.illinoisdealers.com Accounting | Assurance | Tax | Consulting | Financial advisory * * Offered through LarsonAllen Financial, LLC, member FINRA & SIPC. Noticeably Different. s -ORE THAN YEARS OF SUCCESS SERVING THE DEALERSHIP INDUSTRY s ,OCAL EXPERTS WITH NATIONAL RESOURCES s )NSIGHT RATHER THAN HINDSIGHT We’ll keep you running strong even in uncertain times. ©2009 LarsonAllen LLP Illinois Automobile Dealers Association 300 West Edwards Street Springfield, Illinois 62704 T 217.753.0220 F 217.753.3424 www.IllinoisDealers.com The ILLINOIS AUTOMOBILE DEALER NEWS ispublished by Media Communications Group, Inc. and is the official publication of the Illinois Automobile Dealers Association. The ILLINOIS AUTOMOBILE DEALER NEWS is published 4 times per year. Thestatementsandopinionsexpressedhereinare thoseof the individual authors and do not necessarily represent the views of ILLINOIS AUTOMOBILE DEALER NEWS , or its publisher Media Communications Group, Inc. Any legal advice should be regarded as general information. It is strongly recommended that one contact an attorney for counsel regarding specific circumstances. Likewise, the appearance of advertisers does not constitute an endorsement of the products or services featured by Media Communications Group, Inc. 6 IADA Chairman’s Letter 8 Ten Reasons Why Service Departments Should Throw Away Their Appointment Book and Route Sheets 11 Automobile Dealership Industry Inherent Fraud Risk Factors 15 Protecting Your Customers’ Information: The Safeguards Rule 20 Checklist: Facility Inspection Items Organized by Frequency 21 IADA and BlueStar Energy Partnership CONTENTS Vol. 19 No. 4